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Field Operations Manager / Geneva IL

Geneva, IL

Posted: 12/03/2019 Industry: Other Job Number: 1295 Pay Rate: 70,000

Job Description

BroadStaff is happy to be working with our client, a leading provider of 100% fiber optic internet, television, and telephone services on their full time Field  Manager position in the Geneva, IL area.

Whats In It For Me?
  • Competitive total compensation package
  • 80% of Medical premiums paid for by company
  • Dental and Vision Plans
  • 2 Week first year Accrued PTO program from Day 1
  • Company paid Disability and Life insurance
  • 401(k) company match and 100% vested on Day 1
  • Locally owned, friendly, fun atmosphere

Why Is This Job For Me?

A Field Operations Manager’ s responsibilities  include training, performance metrics monitoring, planning, analyzing, and general administrative  duties to ensure that our Associates are working effectively and efficiently. Leadership ability, analytical aptitude, communication skills, planning/organizational capabilities, and team-building talent are all critical keys to success.

Job Responsibilities:
  • Report to the Director of Field Operations and assume daily responsibility for all aspects of Field Operations within a defined geographical/market area
  • Lead, train, and develop all Supervisors, Technicians and other Associates in a manner that ensures optimum performance and an unexcelled Customer Experience
  • Through your Supervisor(s), establish and maintain an efficient daily Technician workload within all time frame requirements and installation/repair specifications
  • Facilitate the process for screening, interviewing, hiring, retaining, training, supervising, disciplining, and evaluating Supervisors, Field Technicians, and other applicable Associates
  • Ensure and maintain all Customer and Company quality control and safety requirements
  • Maintain and control all company assets and customer inventory
  • Analyze operations, identify performance issues, and recommend and implement corrective action
  • Hold regular staff meetings for timely communications of Customer and corporate directives and or changes
  • Complete reports that summarize all operational concerns (i.e. quality control, work load, system and personnel needs)
  • Perform other duties as assigned in accord with Company needs

Job Qualifications:
  • Bachelor’ s Degree or equivalent experience.
  • Must have 3 years management/supervisor experience in cable television or telecommunications
  • Advanced knowledge of voice processing and local area network systems

Meet Your Recruiter

Gino Stella

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Contact Information

1715 N Westshore Blvd Suite 350 Tampa FL 33607
(800) 417-1736, (813) 200-4559
Fax (800) 878-6568